Disclaimer

MINDSHIELD DISCLAIMER

1.General Information

Mindshield is provided as a self-help tool for informational purposes only. The content provided within this application is for educational and informational purposes only and is not intended as, nor should it be considered, a substitute for professional medical, psychological, or psychiatric advice, diagnosis, or treatment. Users are encouraged to seek professional help for specific issues related to cyber incidents. If you or a child require immediate or professional assistance, you should seek help from a qualified healthcare professional or emergency services. The content provided within the app does not constitute legal, medical, or psychological advice, and reliance on any information provided is strictly at the user’s discretion.

2. No Professional Advice

Mindshield does not provide medical, psychiatric, psychological, or therapeutic advice, and the information contained within the app should not be relied upon as such. The use of this application does not establish any doctor-patient, therapist-client, or similar professional relationship between the user and Mindshield, its developers, affiliates, or any associated personnel.

3. Limitation of Liability

To the fullest extent permitted by law, Cybernetic Shield Pty Ltd, its directors, employees, agents, affiliates, and licensors (“we”, “our”, “us”) are not liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any other losses or damages whatsoever arising from the use or inability to use Mindshield, including but not limited to:

Any reliance placed on the information provided within the app.
Any errors or omissions in the content.
Any technical issues resulting in service disruption or unavailability.
Any loss of data or damage to devices resulting from use of the app.

You agree to indemnify and hold harmless Cybernetic Shield Pty Ltd from any claims, damages, or expenses arising from your use of the app.

Nothing in this disclaimer is intended to exclude, restrict, or modify any rights or remedies under the Australian Consumer Law (ACL) or any other applicable legislation that cannot be lawfully excluded. Where statutory guarantees apply and cannot be excluded, our liability is limited, at our option, to the re-supply of the services or the cost of having the services supplied again, in accordance with the Competition and Consumer Act 2010 (Cth).

4. No Emergency and Crisis Support

Mindshield is not an emergency service and should not be used in the event of a mental health crisis, medical emergency, or any situation requiring immediate intervention. If you or someone you know is in danger or requires urgent mental health support, contact emergency services by calling 000 (in Australia) or seek help from a qualified professional.

5. Accuracy and Updates

While we strive to ensure that the information provided within Mindshield is accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or applicability to individual circumstances, or availability with respect to Mindshield or the information, products, services, or related graphics contained on Mind Shield for any purpose. Any reliance you place on such information is therefore strictly at your own risk. We reserve the right to update, modify, or remove content at any time without prior notice. Users are encouraged to verify any information obtained from the app with a qualified professional before making any decisions based on its content.

6. External Links and Third-Party Content

Mindshield may contain links to third-party websites or resources that are not owned or controlled by Cybernetic Shield Pty Ltd. We do not endorse, assume responsibility for, or provide warranties regarding the accuracy, reliability, or appropriateness of any third-party content, nor do we have control over the practices or policies of such external entities. Users access third-party resources at their own risk.

Every effort is made to keep the app operational and running smoothly. However, Mindshield takes no responsibility for, and will not be liable for, the app being temporarily unavailable due to technical issues, including those beyond our control, including but not limited to server outages, software bugs, or third-party disruptions.

7. Availability and Technical Issues

8. User Responsibility

By using Mindshield, you acknowledge and agree that:

You will use the app responsibly and in accordance with applicable Australian and Queensland laws.
You will not use the app as a substitute for professional mental health treatment or support.
You will ensure that any child using the app does so under appropriate parental or guardian supervision where necessary.

9. Data and Privacy

Mindshield respects user privacy and complies with applicable Australian privacy laws, including the Privacy Act 1988 (Cth). Our Privacy Policy details how we collect, store, and use personal information. By using Mind Shield, you acknowledge and agree to our Privacy Policy.

10. Amendments and Termination

Cybernetic Shield Pty Ltd reserves the right to:

Modify, update, or discontinue Mind Shield or any of its features at any time without notice.
Amend this disclaimer as necessary to comply with legal requirements or operational needs. Continued use of the app following any amendments to this disclaimer constitutes acceptance of the revised terms.

11. Governing Law

This disclaimer is governed by and construed in accordance with the laws of Queensland and the Commonwealth of Australia. Any disputes arising in connection with this disclaimer shall be subject to the exclusive jurisdiction of the courts of Queensland.

12. Contact Information

If you have any questions or concerns regarding this disclaimer, please contact us at: Email: csenquiry@cyberneticshield.au
Phone: 1800 101 767